This page is shown under Japan’s Act on Specified Commercial Transactions.
| Seller | LUJU Inc. (株式会社LUJU) |
|---|---|
| Head of operations | Kazunari Nakamura |
| Address | Ginza Otake Bidence 2F, 1-22-11 Ginza, Chuo-ku, Tokyo 104-0061, Japan |
| Phone | +81-3-4363-8129 (weekdays 10:00–18:00, Japan time). We answer questions by email. |
| customer@luju.co.jp | |
| Product | LUJU Skin Training Program: an online video program with a monthly subscription |
| Price | US$12.99 per month, taxes included. Shown in your local currency at checkout. |
| Other fees | None. Internet connection costs are paid by the customer. |
| Payment methods | Credit and debit cards, Apple Pay, Google Pay, Link, and other methods shown at checkout. |
| Payment timing | The first payment is made when you sign up. After that, you are charged automatically every month on the same date. |
| Delivery | Right after payment. We email you a link to your member page. |
| Cancellation | You can cancel anytime. Your access continues until the end of the month you paid for, and you will not be charged again. |
| Refunds | Email us within 14 days of your first payment for a full refund. After that, we do not refund part of a month, unless the law requires it. |
| Requirements | A smartphone or computer with an up-to-date web browser and internet access. |
| Payment processing | Sold through Link. Payments, receipts and billing support are handled by Link, a Stripe service. |
Effective date: October 23, 2026
LUJU Skin Training Program · Terms of Service · Privacy Policy · Refunds & Cancellation